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ReReadery Privacy Policy

1. Introduction

This Privacy Policy explains how ReReadery (Pty) Ltd (“ReReadery,” “we,” “us,” or “our”) collects, processes, stores, and protects your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other relevant South African laws.

By using this website or our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of this website and our services.

2. Definition of Personal Information

“Personal Information” refers to information as defined in POPIA, which includes information relating to an identifiable, living, natural person, and where applicable, an identifiable, existing juristic person.

3. Information We Collect

3.1 Personal Information You Provide:

We collect Personal Information directly from you when you:

  • Register on our platform or create an account.
  • Subscribe to our newsletter or marketing materials.
  • Make a purchase or sell books through our platform.
  • Contact us via our website, email, or other communication channels.

This may include:

  • Name and surname.
  • Email address.
  • Physical address for deliveries.
  • Contact numbers.
  • Payment details (e.g., credit card or bank account information).
  • User-generated content (e.g., reviews or feedback).

3.2 Automatically Collected Information:

When you visit our website, we automatically collect:

  • IP address and browser type.
  • Operating system details.
  • Access times and pages viewed.
  • Cookie-related data.

3.3 Third-Party Information:

We may collect information from third-party service providers, such as payment gateways or lead generation tools, in compliance with applicable laws.

4. Use of Personal Information

We process your Personal Information for the following purposes:

4.1 Service Provision: To provide and improve our services, fulfil your orders, and manage accounts.

4.2 Marketing: To send newsletters, promotions, or service updates, subject to your consent as per section 69 of POPIA.

4.3 Legal Compliance: To comply with applicable laws, regulations, and lawful requests.

4.4 Business Interests: To improve website functionality, perform analytics, and enhance user experience.

5. Disclosure of Personal Information

5.1 We will not sell, share, or rent your Personal Information to third parties for their marketing purposes.

5.2 Personal Information may be disclosed only:

  • To trusted third-party service providers for delivery, payment processing, or platform analytics.
  • Where required by law, court order, or to protect our rights.
  • With your explicit consent.

All third-party service providers are subject to confidentiality obligations and applicable privacy laws.

6. Data Security

6.1 We implement appropriate technical and organizational measures to safeguard your Personal Information from unauthorized access, misuse, or destruction.

6.2 Despite our efforts, no data transmission or storage can be guaranteed to be completely secure. You provide your information at your own risk.

7. Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

Under POPIA, you have the following rights regarding your Personal Information:

8.1 Access: Request access to the Personal Information we hold about you.

8.2 Correction: Request corrections to inaccurate or incomplete information.

8.3 Deletion: Request deletion of your Personal Information, subject to legal and contractual obligations.

8.4 Objection: Object to processing based on legitimate business interests or for direct marketing purposes.

8.5 Data Portability: Request a copy of your Personal Information in a portable format.

Requests should be submitted via email at admin@rereadery.co.za. We may require verification of your identity before acting on any request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Analyse website traffic and usage patterns.
  • Deliver personalized content or advertisements.

You can manage your cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to external websites or services not governed by this Privacy Policy. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before sharing any Personal Information.

11. Cross-Border Transfers

We may transfer your Personal Information to third parties or servers outside South Africa. Such transfers will comply with section 72 of POPIA, ensuring that the recipient country has adequate data protection laws or contractual safeguards.

12. Lodging Complaints

If you believe we have violated your privacy rights, you may lodge a complaint with the Information Regulator of South Africa:

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any material changes will be communicated to you via email or platform notifications. Continued use of our services constitutes your acceptance of the updated policy.

14. Contact Us

For inquiries or concerns about this Privacy Policy, please contact us: