Service Level Agreement (SLA) for Sellers on ReReadery
This Service Level Agreement (“SLA”) is entered into by and between:
1. ReReadery Proprietary Limited (Registration Number: 2024/539897/07), a company incorporated under the laws of the Republic of South Africa, with its registered office at 291 Grus Street, Waterkloof, Pretoria (“ReReadery”),
and
2. The Seller, which may be:
- A registered business or bookstore legally operating within South Africa (“Business Seller”), or
- An individual acting in their personal capacity (“Individual Seller”),
collectively referred to as “the Parties.”
This SLA outlines the terms and conditions under which the Seller may use ReReadery's platform to list and sell books to Buyers. By creating a Seller account, the Seller agrees to the terms of this SLA.
1. Purpose and Scope
1.1. Objective
The purpose of this SLA is to establish the rights, responsibilities, and service expectations between ReReadery and the Seller regarding the listing and sale of books via the ReReadery platform.
1.2. Scope of Service
1.2.1. ReReadery provides an online platform that facilitates transactions between Sellers and Buyers, including listing tools, payment processing, and logistical support for order fulfilment.
1.2.2. The Seller agrees to use the platform solely for the purpose of listing and selling books, in full compliance with this SLA, ReReadery's Terms of Service, and applicable South African laws.
1.3. Seller Categories
This SLA applies to:
1.3.1. Business Sellers: Entities registered with the Companies and Intellectual Property Commission (CIPC) or an equivalent authority.
1.3.2. Individual Sellers: Private individuals engaging in the sale of second-hand books for personal or supplementary income purposes.
1.4. Legal Compliance
The Seller is responsible for ensuring that all activities conducted on the platform comply with South African laws and regulations, including but not limited to:
1.4.1. The Consumer Protection Act, 2008 (CPA),
1.4.2. The Protection of Personal Information Act, 2013 (POPIA),
1.4.3. Applicable tax laws, including compliance with the South African Revenue Service (SARS).
2. Seller Obligations
2.1. Accurate Listings
2.1.1. The Seller must provide truthful and complete descriptions of listed books, including:
2.1.1.1. Title, author, edition, condition, and price,
2.1.1.2. Disclosure of any defects, damages, or missing components (e.g., dust jackets, pages).
2.1.2. Listings must include high-quality images of the actual item for sale where required by ReReadery, ensuring these images do not infringe on third-party intellectual property rights.
2.1.3. Listings must comply with South African laws, including copyright regulations, and must not include prohibited or counterfeit items as defined in Clause 4 of ReReadery's Seller's Service Level Agreement.
2.2. Fulfilment and Delivery
2.2.1. Sellers are required to fulfil and dispatch orders within three (3) business days of receiving an order confirmation unless otherwise agreed upon with the Buyer or ReReadery.
2.2.2. Sellers may use ReReadery's partnered couriers or alternative logistics providers, provided reliable tracking information is made available to Buyers.
2.2.3. Sellers must ensure careful packaging to prevent damage during transit and provide timely updates for delayed shipments, including revised delivery estimates.
2.3. Communication
2.3.1. Sellers must respond to Buyer inquiries or disputes within two (2) business days of receiving such communication.
2.3.2. All communication must remain professional, courteous, and in compliance with applicable laws. Sellers are prohibited from soliciting Buyers for transactions outside the platform.
2.4. Tax Compliance
2.4.1. Business Sellers must provide a valid Tax Reference Number during registration.
2.4.2. Sellers are solely responsible for determining, collecting, and remitting applicable taxes, including VAT, where relevant. ReReadery does not process VAT on behalf of Sellers.
2.5. Prohibited Activities
Sellers are prohibited from:
2.5.1. Listing or selling prohibited items (see Clause 4), including counterfeit books or those that violate copyright laws.
2.5.2. Circumventing ReReadery's fees or attempting to conduct transactions outside the platform.
2.5.3. Using the platform for fraudulent or illegal activities.
3. ReReadery Obligations
3.1. Platform Availability
3.1.1. ReReadery will provide Sellers with access to the platform with a minimum uptime commitment of 90% per month, excluding scheduled maintenance or force majeure events.
3.1.2. Sellers will be notified of scheduled maintenance or outages at least twenty-four (24) hours in advance.
3.2. Payments to Sellers
3.2.1. ReReadery will process payments for completed sales, less applicable commission, within seven (7) business days of Buyer confirmation of receipt of the book.
3.2.2. Payments will be disbursed via EFT to the Seller's nominated bank account. The Seller is responsible for ensuring accurate payment details.
3.3. Quality Assurance
3.3.1. ReReadery reserves the right to review and remove Listings that are inaccurate, misleading, or in violation of applicable laws or platform policies.
3.3.2. ReReadery will monitor compliance with this SLA and investigate disputes to ensure a fair resolution.
3.4. Data Protection
3.4.1. ReReadery will comply with POPIA to ensure the confidentiality and security of Seller and Buyer data.
3.4.2. Seller data will not be shared with third parties without express consent, except for operational purposes or as required by law.
4. Quality Assurance and Listing Standards
4.1. Listing Content
4.1.1. The Seller must ensure that book descriptions, metadata, and images are accurate and non-infringing.
4.1.2. ReReadery prohibits the listing of books that promote hate speech, violence, or violate South African law.
4.2. Prohibited Items
Sellers must ensure that all books listed on the platform comply with South African law and the guidelines set out in our Content Moderation Policy. Prohibited book listings include but are not limited to:
4.2.1. Counterfeit, pirated, or unauthorized copies of books in violation of copyright laws.
4.2.2. Books banned or restricted under the Films and Publications Act, 1996, or other South African regulations.
4.2.3. Materials promoting hate speech, obscenity, violence, or unlawful activities.
4.2.4. Books containing forged signatures, altered content, or fraudulent endorsements.
4.2.5. Books violating intellectual property rights, including unauthorized derivatives or compilations, or the Intellectual Property Policy.
ReReadery reserves the right to remove any listings that contravene these guidelines or are reported as inappropriate.
4.3. Seller Warranties
4.3.1. By listing an item for sale, Sellers warrant that they are the legal owner or authorized reseller of the book(s) and that the items comply with South African laws and these Terms.
4.3.2. Sellers agree to indemnify and hold harmless ReReadery from any claims, damages, or legal actions resulting from the sale of prohibited or unlawful items.
4.4. Enforcement
ReReadery reserves the right to:
4.4.1. Remove Listings that contravene platform policies,
4.4.2. Suspend or terminate non-compliant Seller accounts, and
4.4.3. Report serious violations to relevant authorities.
5. Returns, Refunds, and Dispute Resolution
5.1. Returns and Refunds Policy
5.1.1. Sellers agree to comply with ReReadery's returns and refunds policy, which outlines the conditions under which Buyers are entitled to returns or refunds. The policy is accessible to Buyers and Sellers on the platform and forms part of this SLA.
5.1.2. Sellers must accept returns for books that:
5.1.2.1. Are misrepresented in the Listing, including inaccurate descriptions of condition, title, or other critical attributes.
5.1.2.2. Are delivered in a condition worse than described in the Listing.
5.1.2.3. Are damaged during transit or are incomplete upon receipt.
5.1.3. Sellers are required to issue refunds or provide replacements for returned books in accordance with Buyer agreements and ReReadery's platform policies.
5.1.4. Return shipping costs may be assigned as follows:
5.1.4.1. Sellers bear return shipping costs if the fault lies with them (e.g., misrepresentation, damage, or incomplete delivery).
5.1.4.2. Buyers bear shipping costs for discretionary returns, subject to mutual agreement.
5.2. Dispute Resolution Process
5.2.1. Sellers must address disputes raised by Buyers regarding quality, condition, or delivery of books within 5 (five) business days of notification.
5.2.2. If disputes cannot be resolved between the Buyer and Seller, ReReadery will mediate and reserves the right to make a binding determination. Mediation may include refund issuance, replacement enforcement, or other remedies to uphold platform integrity.
5.2.3. During mediation, Sellers must provide:
5.2.3.1. Documentation of the sale and delivery.
5.2.3.2. Communication records with the Buyer.
5.2.3.3. Any additional evidence requested by ReReadery.
5.3. Timeframes and Escalation
5.3.1. Sellers must respond to dispute notifications within 3 (three) business days.
5.3.2. Disputes should be resolved within 10 (ten) business days, barring exceptional circumstances acceptable to ReReadery.
5.3.3. Disputes unresolved after 10 (ten) business days may be escalated to mediation or arbitration, as stipulated under Section 5.4.
5.4. Jurisdiction and Arbitration
5.4.1. All disputes between Sellers and ReReadery must first undergo direct negotiations, which must be concluded within 10 (ten) business days of written notice.
5.4.2. If negotiations fail, the Parties agree to mediation in line with the Arbitration Foundation of Southern Africa (AFSA) rules.
5.4.3. Should mediation not yield a resolution, disputes will proceed to arbitration per the Arbitration Act No. 42 of 1965, with arbitration decisions binding on all Parties.
5.4.4. This SLA is governed by South African law, with legal proceedings falling under the jurisdiction of South African courts.
6. Commission, Fees, and Payment Terms
6.1. Commission Structure
6.1.1. ReReadery charges a 10% commission on each completed sale, calculated on the final sale price of the book.
6.1.2. This commission is deducted automatically before Seller disbursements. Any changes to this rate will be communicated at least 30 days in advance via email or the Platform's notification system.
6.2. Payment Disbursements
6.2.1. Payments for book sales are initially collected by ReReadery on behalf of the Seller. These funds are held in escrow until the transaction is deemed complete.
6.2.2. Completed transactions, defined as those where both Buyer and Seller confirm the exchange of goods, are included in the Seller's disbursement for the 28th of the following month.
6.2.3. Disbursements are processed via electronic funds transfer to the Seller's designated account. Sellers are responsible for ensuring their payment details are up-to-date and accurate.
6.2.4. Sellers may request expedited payment outside the regular disbursement schedule. Such requests will incur an additional service fee of one hundred rand (R100) per expedited payment. By opting for this service, Sellers acknowledge and accept full responsibility for any disputes, refunds, or chargebacks that may arise from the transaction, including the potential deduction of amounts from future payments.
6.3. Refund and Dispute Policy
6.3.1. Non-Delivery: Buyers claiming non-receipt of books must file a dispute within five (5) business days of the estimated delivery date. ReReadery will investigate the claim, which may include verifying Seller delivery records, Buyer confirmation, and third-party courier documentation.
6.3.2. Condition Discrepancies: Buyers dissatisfied with the condition of received books may rate the Seller but are not eligible for refunds unless explicitly stated otherwise in the Listing.
6.3.3. If a dispute remains unresolved after ten (10) business days, ReReadery reserves the right to mediate or refer the matter to arbitration as outlined in Section 14.
6.4. Escrow System
6.4.1. Buyer payments are securely held by ReReadery until:
6.4.1.1. The Seller confirms the delivery or handover of the book(s).
6.4.1.2. The Buyer confirms receipt of the purchased book(s) in the stated condition; and
6.4.2. Funds in escrow will be released to the Seller only during the scheduled disbursement cycle.
6.4.3. Disputes related to transactions will delay fund disbursement until resolved.
6.5. Additional Fees
6.5.1. ReReadery does not charge subscription or Listing fees but reserves the right to introduce such charges in the future with appropriate notice.
6.5.2. Sellers may be liable for additional charges related to enhanced services (e.g., promoted Listings or premium Seller features). Any such fees will be clearly outlined at the time of opting into the service.
6.6. Cash on Delivery (COD)
6.6.1. Cash on Delivery (COD) is a payment option available exclusively to Sellers who have demonstrated consistent reliability and trustworthiness on the platform. To qualify for COD, Sellers must meet the following criteria:
6.6.1.1. Tenure: Be active on the ReReadery platform for a minimum of six (6) months.
6.6.1.2. Inventory: Maintain at least 50 listed books on the platform.
6.6.1.3. Sales History: Successfully complete at least 50 transactions on the platform.
6.6.1.4. Buyer Ratings: Maintain a positive rating of 90% or higher from Buyers.
6.6.1.5. Compliance: Have no unresolved disputes, violations of the Terms of Service, or evidence of fraudulent activity in the last six (6) months.
6.6.2. The transaction limits for COD transactions are as follows:
6.6.2.1. The maximum value for a single COD transaction is capped at R500.
6.6.2.2. The aggregate value of COD transactions per Seller is limited to R5,000 per calendar month.
6.6.3. Sellers are responsible for ensuring the delivery of goods within the timelines agreed upon with the Buyer.
6.6.4. Sellers must notify ReReadery of COD transactions and provide proof of delivery within five (5) business days of the transaction.
6.6.5. Buyers acknowledge that failure to complete COD payments at the time of delivery may result in account restrictions and reimbursement claims
6.6.6. ReReadery reserves the right to revoke COD privileges at its sole discretion if a Seller:
6.6.6.1. Fails to meet the ongoing eligibility criteria outlined in Section 6.6.1.
6.6.6.2. Engages in fraudulent or negligent activities related to COD transactions.
6.6.6.3. Receives repeated complaints or disputes from Buyers concerning COD transactions.
6.7. Tax Compliance
6.7.1. Sellers are solely responsible for complying with their tax obligations under South African Revenue Service (SARS) regulations, including VAT (if applicable) and income tax.
6.7.2. If registered for VAT, Sellers must provide ReReadery with a valid VAT registration number.
6.7.3. ReReadery disclaims responsibility for determining, collecting, or remitting any Seller taxes.
7. Data Protection and Privacy
7.1. Compliance with South African Laws
7.1.1. Sellers must adhere to the Protection of Personal Information Act (POPIA), 2013, in processing any Buyer data acquired through ReReadery.
7.2. Buyer Data
7.2.1. Buyer data may only be used for fulfilling orders. Sellers are strictly prohibited from sharing, selling, or otherwise distributing Buyer data without explicit consent.
7.3. Data Security
7.3.1. Sellers must implement appropriate technical and organizational measures to secure Buyer data from unauthorized access, breaches, or misuse.
7.4. ReReadery's Data Handling
7.4.1. ReReadery reserves the right to monitor, process, and use platform-related data to uphold compliance and operational integrity.
8. Account Suspension and Termination
8.1. Account Suspension
8.1.1. ReReadery reserves the right to suspend a Seller's account for:
8.1.1.1. Violations of this SLA or platform Terms of Service.
8.1.1.2. Repeated Buyer complaints or unresolved disputes.
8.1.1.3. Non-payment of applicable fees or commissions.
8.1.2. Suspensions will be communicated in writing, detailing the reasons and required remedial actions.
8.2. Termination of Account by ReReadery
8.2.1. Immediate account termination may occur for:
a. Fraudulent, illegal, or grossly unethical activities.
b. Repeated breaches of South African law or platform policies.
c. Persistent failure to resolve Buyer disputes.
8.2.2. For non-serious violations, Sellers will have 7 (seven) business days to remedy breaches after receiving written notice.
8.2.3. Termination decisions will be conveyed in writing with supporting explanations.
8.3. Termination by Seller
8.3.1. Sellers may terminate their accounts with 30 (thirty) days' written notice, subject to:
8.3.1.1. Fulfilling all pending orders.
8.3.1.2. Resolving outstanding disputes.
8.3.1.3. Settling any owed fees.
8.4. Consequences of Termination
8.4.1. Upon termination:
8.4.1.1. All active Listings will be removed from the platform.
8.4.1.2. ReReadery may withhold final payments for up to 30 (thirty) days to address:
8.4.1.2.1. Pending disputes.
8.4.1.2.2. Outstanding fees.
8.4.1.2.3. Refund obligations.
8.4.2. Remaining payouts will be settled post-deduction for unresolved obligations.
9. Intellectual Property and Content Ownership
9.1. Ownership of Intellectual Property
9.1.1. All intellectual property rights in the ReReadery platform, including but not limited to its design, functionality, trademarks, software, and content, are and shall remain the exclusive property of ReReadery or its licensors.
9.1.2. Sellers are granted a limited, non-transferable, and non-exclusive license to access and use the platform solely for the purpose of listing and selling books in accordance with this SLA.
9.2. Seller-Provided Content
9.2.1. Sellers retain ownership of all content uploaded to the platform, including book descriptions, images, and marketing materials. However, Sellers grant ReReadery a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable license to use, reproduce, modify, distribute, and display such content for purposes related to platform operation, marketing, and compliance monitoring, including but not limited to book images, descriptions, and metadata.
9.2.2. Sellers warrant that all content provided:
9.2.2.1. Does not infringe any third-party intellectual property rights,
9.2.2.2. Is not defamatory, misleading, or unlawful, and
9.2.2.3. Complies with South African laws and platform guidelines.
9.2.3. Sellers agree to indemnify ReReadery for any losses, claims, or damages arising from intellectual property disputes
9.3. Prohibited Content
9.3.1. Sellers may not upload or distribute any content that:
9.3.1.1. Violates copyright, trademark, or other intellectual property laws,
9.3.1.2. Contains false, offensive, discriminatory, or unlawful material, or
9.3.1.3. Harms the reputation or operation of ReReadery.
9.3.2. ReReadery reserves the right to remove content that violates these provisions without prior notice to the Seller.
9.4. Indemnity for Intellectual Property Breaches
9.4.1. Sellers agree to indemnify and hold ReReadery harmless against any claims, damages, or legal proceedings arising from the use of infringing or prohibited content uploaded by the Seller.
10. Liability and Indemnity
10.1. Limitation of Liability
10.1.1. ReReadery shall not be liable for:
10.1.1.1. Indirect, incidental, or consequential damages arising from platform use,
10.1.1.2. Loss of profits, revenue, or data, or
10.1.1.3. Delays or failures due to events beyond ReReadery's reasonable control, including but not limited to technical outages, strikes, or natural disasters.
10.1.2. ReReadery's total liability for any claim shall not exceed the total platform fees paid by the Seller in the 3 (three) months preceding the claim.
10.2. Indemnity by Seller
10.2.1. Sellers agree to indemnify and hold harmless ReReadery, its employees, and affiliates from any claims, damages, or legal actions arising from:
10.2.1.1. Breach of this SLA,
10.2.1.2. Violation of applicable laws or third-party rights,
10.2.1.3. Errors, inaccuracies, or misrepresentations in the Seller's listings,
10.2.1.4. Buyer complaints resulting from the Seller's actions or omissions,
10.2.1.5. Issues related to the condition, authenticity, or delivery of their books, and
10.2.1.6. Any claims of intellectual property infringement.
10.3. Exclusion of Warranties
10.3.1. The ReReadery platform is provided "as is" and "as available."
10.3.2. ReReadery does not guarantee uninterrupted, error-free, or fully secure platform operation and disclaims liability for any reliance on content uploaded by Sellers or Buyers.
11. Reporting and Communication
11.1. Performance Reporting
11.1.1. Sellers must provide performance-related reports upon ReReadery's reasonable request, including but not limited to sales statistics, dispute resolution outcomes, and order fulfilment rates.
11.1.2. ReReadery reserves the right to generate and analyse performance metrics based on Seller activity on the platform, including trends, satisfaction levels, and compliance rates.
11.2. Incident Reporting
11.2.1. Sellers are required to report any incidents affecting order fulfilment, inventory discrepancies, delivery issues, or suspected fraud within 24 (twenty-four) hours of becoming aware of the issue.
11.2.2. Incident reports must be submitted via ReReadery's designated communication channels.
11.3. Communication Protocols
11.3.1. Sellers and ReReadery must maintain transparent and timely communication regarding platform updates, policy changes, and operational matters.
11.3.2. Sellers must respond to ReReadery's inquiries or directives within 3 (three) business days unless specified otherwise.
11.3.3. ReReadery will notify Sellers of important updates via its official channels, and Sellers are responsible for monitoring these communications regularly.
12. Amendments and Modifications
12.1. ReReadery's Right to Amend
12.1.1. ReReadery reserves the right to amend this SLA, provided that Sellers are notified of any material changes at least 30 (thirty) days in advance.
12.1.2. Amendments will be communicated via the platform or the Seller's registered email address.
12.2. Seller Acceptance of Amendments
12.2.1. By continuing to use the platform after the effective date of amendments, Sellers indicate their acceptance of the revised SLA.
12.2.2. If a Seller does not agree to the amendments, they may terminate their account as per the termination clauses of this SLA.
12.3. Individualized Modifications
12.3.1. Any modifications specific to an individual Seller must be documented in writing and mutually agreed upon by ReReadery and the Seller.
12.3.2. Such modifications do not alter the obligations of other Sellers.
12.4. Effects of Termination
12.4.1. Upon termination, sellers lose access to their accounts and associated data within 7 (seven) calendar days unless extended for lawful reasons (e.g., regulatory compliance or ongoing disputes).
12.4.2. Sellers must ensure the fulfilment of all pending transactions within 5 (five) business days after termination. Buyers are entitled to refunds for undelivered purchases, in accordance with ReReadery's Refund Policy.
12.5. Surviving Provisions
12.5.1. Provisions relating to confidentiality, intellectual property, liability limitations, and indemnity will survive termination for a period of 5 (five) years or as required by applicable law.
13. Confidentiality
13.1. Definition of Confidential Information
13.1.1. Confidential Information includes, but is not limited to, proprietary data, Buyer details, and ReReadery's platform-related intellectual property.
13.2. Obligations of Confidentiality
13.2.1. Both Parties must protect the confidentiality of disclosed information and refrain from sharing it without prior written consent, except where legally required.
13.3. Exceptions to Confidentiality
13.3.1. Confidentiality does not apply to information that is public knowledge, was lawfully acquired before disclosure, or is disclosed under legal compulsion.
13.4. Duration of Obligations
13.4.1. Confidentiality obligations extend for 5 (five) years post-termination of this SLA unless superseded by law.
13.5. Buyer Data Protection
13.5.1. Sellers must strictly comply with the Protection of Personal Information Act (POPIA) when handling Buyer data.
13.5.2. Breaches must be reported to ReReadery within 24 (twenty-four) hours of discovery, with corrective actions initiated immediately.
13.6. Data Collection and Use
13.6.1. ReReadery collects, processes, and stores seller data strictly in compliance with the Protection of Personal Information Act, 2013 (POPIA), its Privacy Policy, and Cookie Policy.
13.6.2. Sellers consent to the collection, processing, and storage of their data for operational, analytical, and marketing purposes, as detailed in ReReadery's Privacy Policy.
13.7. Confidentiality of Seller and Buyer Data
13.7.1. ReReadery treats all seller information, including sales data and personal details, as confidential and will not disclose such information to third parties without express consent, except:
13.7.1.1. As required by law, or
13.7.1.2. For operational purposes, such as payment processing or dispute resolution.
13.7.2. Sellers and Buyers are prohibited from collecting, sharing, or misusing other sellers' personal information beyond the scope of platform-facilitated transactions.
13.8. Third-Party Services
13.8.1. ReReadery may integrate third-party services (e.g., payment gateways, couriers) to enhance platform functionality. These service providers operate independently, and ReReadery is not liable for their data handling or operational practices.
13.8.2. Sellers are encouraged to review the privacy policies and terms of service of these third-party providers before engaging with their services.
13.9. Data Breach Policy
13.9.1. In the event of a data breach affecting seller data, ReReadery will notify affected sellers and the Information Regulator of South Africa within a reasonable timeframe, as required under POPIA. The notification will include:
13.9.1.1. The nature and extent of the breach,
13.9.1.2. Steps taken to address the breach, and
13.9.1.3. Recommendations for sellers to mitigate potential risks.
13.9.2. Sellers agree to cooperate fully with investigations into breaches impacting their accounts or operations.
14. Dispute Resolution
14.1. Good Faith Negotiations
14.1.1. Parties agree to attempt resolution of disputes in good faith before pursuing formal proceedings.
14.1.2. Disputes must be reported in writing, outlining the nature of the issue, within 10 (ten) business days of its occurrence.
14.2. Escalation Timeline
14.2.1. ReReadery's designated support team will address disputes within 5 (five) business days of receiving notice.
14.2.2. If unresolved, disputes will escalate to senior management and must be resolved within 14 (fourteen) calendar days unless extended by mutual agreement.
14.3. Mediation and Arbitration
14.3.1. If negotiations fail, disputes will be mediated by an independent mediator agreed upon by both parties.
14.3.2. If mediation fails, disputes will proceed to arbitration under the rules of the Arbitration Foundation of Southern Africa (AFSA). The arbitrator's decision will be final and binding.
14.3.3. Arbitration must commence within 30 (thirty) calendar days of failed mediation, unless otherwise agreed.
15. Notices
15.1. Domicilium Citandi et Executandi
15.1.1. Each party selects the following physical and email addresses for the purpose of receiving notices, legal processes, or communications under these Terms:
- Physical Address: 291 Grus Street, Waterkloof, Pretoria
- Email: admin@rereadery.co.za
- For attention: Legal Department
- The physical and email addresses provided at seller account registration will be deemed the domicilium citandi et executandi unless updated in writing.
15.1.2. Notices, including legal processes, can be accepted electronically if signed using a verified electronic signature compliant with South Africa's Electronic Communications and Transactions Act (ECTA).
15.2. Notice Delivery
15.2.1. Notices will be deemed validly delivered:
15.2.1.1. On the date of delivery, if hand-delivered during business hours.
15.2.1.2. On the date of successful transmission, if sent via email during business hours.
15.2.1.3. On the third business day after posting, if sent by registered mail.
15.3. Change of Address
15.3.1. Either party may update their domicilium citandi et executandi by providing written notice to the other party, effective three (3) business days after receipt.
16. Entire Agreement
16.1. Integration Clause
This document, along with any referenced policies (including the Privacy Policy, Refund Policy, and any applicable seller guidelines), constitutes the entire agreement between ReReadery and the seller regarding the platform's use.
16.2. Supersession of Prior Agreements
16.2.1. These Terms supersede all prior understandings, agreements, or representations made between the parties, whether written or verbal, concerning the subject matter herein.
16.2.2. Any conflicting provisions in earlier agreements or communications are null and void upon acceptance of these Terms.
16.3. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction under South African law, the remaining provisions will remain in full force and effect.
16.4. Waiver
The failure of ReReadery to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged in writing by ReReadery.
17. Miscellaneous Provisions
17.1. Force Majeure
17.1.1. ReReadery will not be held liable for any delay or failure to perform its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, cyberattacks, or government-imposed restrictions.
17.1.2. In the event of a force majeure event, ReReadery will notify affected sellers as soon as practicable and take reasonable steps to resume normal operations.
17.2. Assignment
17.2.1. Sellers may not assign or transfer their rights or obligations under these Terms without ReReadery's prior written consent.
17.2.2. ReReadery may assign or transfer its rights and obligations to a third party in the event of a merger, acquisition, or sale of the platform, provided that such transfer does not diminish sellers' rights under these Terms.
17.3. Interpretation
17.3.1. Headings in this document are provided for convenience only and shall not affect the interpretation of the provisions.
17.3.2. Any ambiguities in these Terms will not be construed against the drafting party.
17.4. Survival of Obligations
Provisions relating to intellectual property, confidentiality, liability limitations, indemnity, and dispute resolution shall survive termination of these Terms or cessation of platform use.
17.5. Language
These Terms are drafted in English. Should a translated version of these Terms conflict with the English version, the English version shall prevail.